GoodLeed › Review Engine

Reviews & Reputation

The ask goes out while the job is still fresh in their mind.

Automatic review requests after every completed job, replies handled for you, and a one-time campaign back through your past customers. Nobody on your crew has to stand in a kitchen asking for a favor.

Start with the $97 audit

The reason you don't have more reviews

It isn't that your customers are unhappy. It's that asking is uncomfortable, it happens at the exact moment your tech is trying to leave, and the one person who remembers to ask is the one who's least busy.

So the request goes out for maybe one job in ten, and the ones that do get asked are the customers who were already thrilled. Everybody else, the quietly satisfied majority, never gets asked at all.

Take the ask off the human and the math changes immediately.

What runs

  • The request fires on its own. Triggered when the job wraps, while the work is still fresh. So what? Because a review request three weeks later is a request to relive something they've already forgotten.
  • Asked in a way that produces useful reviews. We ask customers to describe what happened and how it turned out, not just to leave stars. So what? Because reviews with real text outrank star-only ratings, and AI systems read that text looking for specifics.
  • Spread across the platforms that matter. Google first, then the ones that count in your trade. So what? Because roughly half of ChatGPT's local recommendations cite third-party directories, and Yelp alone carries several times the AI citations of the next platform.
  • Replies handled. Every review answered, including the bad ones. So what? Because how you answer a one-star review is read far more carefully than the review itself.
  • A one-time reactivation campaign. Back through your past customer list at setup. So what? Because you're sitting on years of satisfied people who were simply never asked.

We stay inside Google's rules

As of April 2026 Google explicitly bans review quotas for staff, asking customers to name specific employees, and rewarding anyone for leaving a review. Agencies still doing those things are risking your profile, not theirs.

Asking a customer to describe their own experience breaks none of those rules. It's the compliant way to get what the banned tactics were reaching for, and it produces better reviews anyway.

Questions we get asked

What about negative reviews?

They get answered, professionally and fast. A business with a handful of negative reviews handled well reads as more credible than one with a suspiciously perfect record.

Can you remove a bad review?

Only Google can, and only if it violates their policy. If one does, we'll file it. If it doesn't, we'll help you answer it in a way that wins over the person reading it later.

How many reviews should I be getting?

Recent monthly volume matters more than your lifetime total, so the honest target is a steady flow rather than a number. Steady beats a burst, and a burst can look manufactured.

Will my customers find it pushy?

One message after a completed job, with the work fresh. That's less than most of them expect at this point, and far less than the crew member asking in person.

What this runs on

Every service feeds one engine. A lead from this channel gets answered in under 60 seconds, followed up for days until it books, asked for a review when the job wraps, and tracked to booked revenue on a dashboard you can open any time.

One system, one published price: the GoodLeed Growth Engine at $997 a month. Month to month, no contract. See what's inside it.

Where this fits

This is one part of the GoodLeed Growth Engine: one system, one team, one price, running everything between a local search and a booked job.

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Find out what your leads already know.

We call your business after hours and time what happens, submit your own form and clock the reply, then hand you a 30 day fix plan with prices on it.

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Credited in full toward any plan. Refunded if we don't find a leak worth more than $97. Or run the free scorecard first.