Terms & Conditions

These Terms & Conditions ("Terms") govern your use of the GoodLeed website and services ("Services"). By using our site, submitting a form, or communicating with us, you agree to these Terms.

Our services

GoodLeed provides digital marketing and lead-management services to home-services businesses. Depending on your engagement, this may include website design, development, hosting and maintenance; search engine optimization and local search work, including Google Business Profile management; content creation and publishing; review generation and reputation management; structured data and related work intended to improve visibility in AI-assisted search; Google Ads campaign management; and lead response, automated text messaging, appointment scheduling, follow-up, and call and lead tracking. The specific services included in your engagement are those described in your order, plan, or written agreement with us.

SMS / text messaging terms

GoodLeed sends two kinds of text messages. The full program disclosure lives at goodleed.com/sms.

Service and conversational messages. When you submit a form or use our website chat and ask us to respond, you agree that we may text you back at the number you gave, about that request. If you are a client, we may text you about your own account: onboarding, scheduling demos and appointments, and replies to your questions. These messages never contain promotions.

Marketing messages. GoodLeed sends marketing texts only to people who separately agreed to them: by ticking the optional marketing SMS box on our scorecard form, or by giving direct permission that a staff member records, with a date stamp, on their contact record. The box is optional, it is asked on its own, and it is never a condition of getting your scorecard or of buying anything from us. Giving us your mobile number is not marketing consent on its own: the box, or your recorded permission, is.

Message frequency varies. Message and data rates may apply. Reply STOP at any time to unsubscribe, or HELP for assistance. Carriers are not liable for delayed or undelivered messages. Consent to receive text messages is not a condition of any purchase.

Your responsibilities

You agree to provide accurate information and to use our Services lawfully. You are responsible for the mobile number you provide and for notifying us if it changes.

No guarantee of results

Our Services are provided "as is." While we work to deliver strong results, we do not guarantee specific outcomes, revenue, or lead volumes.

Limitation of liability

To the fullest extent permitted by law, GoodLeed is not liable for any indirect, incidental, or consequential damages arising from your use of the Services. Our total liability is limited to the amount you paid us, if any, in the prior month.

Intellectual property

All content, branding, and materials on this site are owned by GoodLeed and may not be copied or reused without permission.

Changes to these Terms

We may update these Terms from time to time. Continued use of the Services after changes means you accept the updated Terms.

Contact

Questions? Email us at hello@goodleed.com. See also our Privacy Policy and Accessibility Statement.